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Episode #

28

AMDIS CMIO Roundtable: Deploying Virtual Health at Scale

What does it really take to roll out virtual care across massive health systems—and make it work for both patients and providers? In this second of three AMDIS-focused roundtables, Eve Cunningham, MD - CMO - Cadence, Mark Pierce, MD - fmr. CMIO - Parkview Health System, and David Wong, MD - Director of Virtual Health - Memorial Hermann Health System get real about the lessons learned from telehealth’s rapid rise.

The panel discusses vendor noise, smart decision support, and the kind of tech design clinicians actually want to use. It’s unfiltered, insider perspective from leaders who’ve been in the trenches and are shaping the future of care.

EPISODE GUESTS

David Wong

Memorial Hermann Health System

Physician Executive

Dr. David Wong, MD, is a physician executive and digital health entrepreneur with nearly 25 years of experience leading clinical operations, venture due diligence, and virtual care delivery at scale. He currently serves as the Director of Virtual Health Product Management and a Physician Advisor for Utilization Management at Memorial Hermann Health System in Houston, Texas, where he orchestrates virtual health and remote patient monitoring strategies across acute and ambulatory care settings. Dr. Wong’s extensive tenure at Memorial Hermann includes serving as Associate Vice President of Strategic Investments & Innovation, where he spearheaded venture diligence and pilot execution for high-impact technologies including AI ambient scribes, food-as-medicine programs, and virtual intensivist models. Previously, as Emergency Department Medical Director at Memorial Hermann Sugar Land, he engineered initiatives that achieved a 50% reduction in opioid use within months and piloted natural-language AI patient navigation systems. An experienced crisis leader, Dr. Wong managed frontline emergency care through major national crises—including 9/11, the DC anthrax exposure, and Hurricane Harvey—and brings outside-the-hospital expertise from his prior service as a U.S. Department of Defense emergency physician and disaster team commander, as well as six years as the Founder and Chief Medical Officer of the digital health startup SnapHealth.

Eve Cunninham

Cadence

Chief Medical Officer

Dr. Eve Cunningham, MD, MBA, is a prominent physician executive, entrepreneur, and digital health innovator with over two decades of experience designing and scaling advanced clinical operating models. She currently serves as the Chief Medical Officer (CMIO) at Cadence, a remote patient care delivery organization where she spearheads the continuous care infrastructure for national chronic disease management. Dr. Cunningham is also the founder of MedPearl, an AI-assisted and EMR-integrated clinical decision support platform that she incubated while serving as the Group Vice President and Chief of Virtual Care and Digital Health at Providence. At Providence, she led nine enterprise virtual care service lines—including hospital-at-home and virtual nursing initiatives—and successfully grew MedPearl until its acquisition in January 2026. A board-certified OB/GYN, she maintains her clinical practice on a contract basis with Virginia Mason Franciscan Health, where she previously held multiple leadership roles, including Division Chief of Women’s, Children’s, Virtual, and Prompt Care Services. Dr. Cunningham also contributes widely to industry discourse as a contracted healthcare writer for Forbes, covering women's health and clinical technology transformation.

Mark Pierce

Artisight

Chief Medical Officer

Dr. Mark Pierce, MD, FAAP, is a veteran physician executive and triple-board-certified clinical informaticist with over 25 years of leadership at the intersection of medicine and advanced technology. He currently serves as the Chief Medical Officer at **Artisight**, where he directs the clinical strategy for an AI and computer vision platform designed to optimize OR coordination, virtual nursing, and bed capacity intelligence across health systems. Prior to his executive role in clinical AI, Dr. Pierce spent over 23 years at **Parkview Health** in Indiana, where he served concurrently as an Internal Medicine-Pediatrics physician and a pioneering technology leader. As Parkview’s Physician Chief Information Officer and long-standing Chief Medical Information Officer (CMIO), he spearheaded the enterprise-wide Epic EHR implementation, built advanced business intelligence and predictive modeling teams, and established the health system's first formal AI governance program. Dr. Pierce's diverse background also includes early-career pharmaceutical discovery as an Associate Research Scientist at Eli Lilly and founding Interventional Informatics LLC, a specialized clinical health IT consulting practice.
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