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When Training Feels Easy, It May Not Be Working
By Matt Hays, Ph.D., SVP, Research & Analytics for Amplifire Healthcare organizations invest enormous amounts of time and money in training. At the end of most training experiences, learners are asked how much they liked it or whether they believe it will be useful in their day-to-day work. Learners tend to base their responses on how dynamic the trainer was and how rapidly it felt like they were learning the material. When smile scores look good, learners and educators ali

Matt Hays
Oct 73 min read


The Phone Is Not the Project: Why Clinical Mobility Succeeds or Fails at the Point of Care
By Myron Wallace, President, ProMobix Every year, health systems spend millions putting smartphones in the hands of nurses, techs, and physicians. And every year, a surprising number of those deployments quietly underdeliver. The devices and networks work, and the apps load, yet care teams still juggle pagers, hunt for colleagues, and toggle between systems that don't talk to each other. The problem is rarely the technology. The problem is that we treat clinical mobility

Myron Wallace
Oct 72 min read


Field Notes Newsletter #6 - October 2026
The Phone Is Not the Project: Why Clinical Mobility Succeeds or Fails at the Point of Care By Myron Wallace, President, ProMobix Every year, health systems spend millions putting smartphones in the hands of nurses, techs, and physicians. And every year, a surprising number of those deployments quietly underdeliver. The devices and networks work, and the apps load, yet care teams still juggle pagers, hunt for colleagues, and toggle between systems that don't talk to each oth

Keith Washington
Oct 78 min read


Field Notes Newsletter #5 - September 2026
AI Can Find the Problem, But Can Your Workflow Act on It? By Chris Talbot, Account Executive, Healthcare Division at SMG3 Healthcare technology is advancing at a remarkable pace. AI can surface risks earlier, predictive analytics can identify patterns hidden in mountains of clinical data, and virtual nursing, mobile tools, and clinical communication platforms are creating new ways to support care teams. Across health systems, leaders are investing in technologies designed t

Keith Washington
Sep 157 min read


Technology Isn't the Strategy Anymore
Walk through any healthcare conference today and you'll hear familiar conversations about artificial intelligence, interoperability, ambient documentation, digital transformation, and the next generation of electronic health records. Every session promises smarter technology, faster workflows, or better data. But beneath all of those conversations, something more fundamental is happening. That observation was reinforced at the recent 2026 Physician-Computer Connection (PCC)

Keith Washington
Aug 54 min read


Field Notes Newsletter #4 - August 2026
Technology Isn't the Strategy Anymore By Keith Washington Walk through any healthcare conference today and you'll hear familiar conversations about artificial intelligence, interoperability, ambient documentation, digital transformation, and the next generation of electronic health records. Every session promises smarter technology, faster workflows, or better data. But beneath all of those conversations, something more fundamental is happening. That observation was reinf

Keith Washington
Aug 58 min read


Field Notes Newsletter #3 - July 2026
You Can't Automate a Broken Workflow By Keith Washington Healthcare leaders spend a lot of time talking about broken technology. Clinicians complain about documentation burden. Executives worry about interoperability. IT teams struggle to integrate new applications into increasingly complex environments. Every year, organizations invest billions in new platforms, analytics tools, and AI capabilities intended to solve these problems. Yet many of the same frustrations per

Keith Washington
Jul 99 min read


You Can't Automate a Broken Workflow
Healthcare leaders spend a lot of time talking about broken technology. Clinicians complain about documentation burden. Executives worry about interoperability. IT teams struggle to integrate new applications into increasingly complex environments. Every year, organizations invest billions in new platforms, analytics tools, and AI capabilities intended to solve these problems. Yet many of the same frustrations persist. In a recent MedCity News article, Beyond the Bluepr

Keith Washington
Jul 92 min read


Field Notes Newsletter #2 - June 2026
Retention, Recognition, and Reality: What Healthcare Is Missing About Workforce Stability By Elizabeth Jeanes, MBA-HM, BSN, RN, NPD-BC, EBP-C, LSSBB Healthcare Leader, Educator, and Advocate focused on workforce sustainability, leadership development, and healthcare innovation. Healthcare organizations across the country continue searching for solutions to burnout, staffing shortages, and workforce instability. Most conversations focus on recruitment: how to bring more peop

Keith Washington
Jun 77 min read


Retention, Recognition, and Reality: What Healthcare Is Missing About Workforce Stability
Healthcare organizations across the country continue searching for solutions to burnout, staffing shortages, and workforce instability. Most conversations focus on recruitment: how to bring more people into healthcare and fill vacancies faster. But after more than two decades in nursing, education, and leadership development, I believe the conversation must become bigger than hiring alone. One thing that stood out after my recent podcast conversation was how strongly healthca

Elizabeth Jeanes
May 272 min read


Beyond the Blueprint: When Data Rules Are Unclear, Clinicians Inherit the Risk
Data governance sounds like a technical or operational issue until a clinician is forced to make a decision with incomplete, conflicting, or unclear information. In that moment, the problem is not whether the data exists somewhere in the system. The problem is whether the care team knows which source to trust, what the information actually means, and what action should happen next. That was the focus of a recent Beyond the Blueprint conversation with Dr. John Lee, President o

Gregg Malkary
May 273 min read


Field Notes Newsletter #1 - May 2026
If you’ve spent any time in healthcare IT, you’ve probably noticed something: we’re not short on ideas, we’re short on alignment. Alignment between strategy and execution. Between clinical teams and IT. Between what gets discussed in boardrooms and what actually works on a Tuesday afternoon in a busy hospital. That gap is exactly why we launched Beyond the Blueprint. The podcast wasn’t designed to be another place to talk about trends. There are plenty of those. Instead, we w

Keith Washington
May 44 min read


From Conversation to Action: Why Beyond the Blueprint Exists
If you’ve spent any time in healthcare IT, you’ve probably noticed something: we’re not short on ideas, we’re short on alignment. Alignment between strategy and execution. Between clinical teams and IT. Between what gets discussed in boardrooms and what actually works on a Tuesday afternoon in a busy hospital. That gap is exactly why we launched Beyond the Blueprint. The podcast wasn’t designed to be another place to talk about trends. There are plenty of those. Instead, we w

Keith Washington
May 13 min read


Rethinking ROI: A Fresh Perspective on Clinical Communications in Healthcare
Healthcare is a complex ecosystem where efficiency, safety, and patient satisfaction are all deeply interconnected.
Josh Troop
Feb 24, 20254 min read


Designing Healthcare with Purpose: Improving Patient Outcomes Through Thoughtful Planning
Kris Baird shares how thoughtful, human-centered design can transform healthcare spaces, improve workflows, and enhance patient outcomes by
Josh Troop
Feb 20, 20253 min read


Improving Healthcare by Design: Making Clinical Decision Support Work for Physicians
Modern healthcare challenges clinicians with overwhelming amounts of patient data. Dr. Jessica Schlicher shares how AI-powered decision supp
Josh Troop
Feb 6, 20253 min read


The Role of Centralized Patient Surveillance and Virtual Care - Angus Douglas, GE HealthCare
Centralized surveillance & virtual care are revolutionizing healthcare by enhancing patient safety, and reducing staff burden.
Josh Troop
Feb 3, 20254 min read


Bridging the Gap: Overcoming Barriers to Virtual Healthcare Adoption
Healthcare has been slow to adopt virtual care, but with increasing provider resistance, regulatory challenges, and workflow disruptions, in
Josh Troop
Jan 31, 20254 min read


Unifying Healthcare Communication: The Role of Enterprise Mobility in Managing Complexity
Clinicians moving between departments or even hospitals encounter inconsistent communication tools and workflows because they’ve all origina
Josh Troop
Jan 3, 20254 min read


Addressing Fall Prevention Through Thoughtful, Practical Design
One of the biggest challenges in healthcare today is patient safety—specifically, preventing patient falls. Falls are a major issue...
Josh Troop
Oct 19, 20244 min read
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