AI is already influencing clinical decision-making, but what happens when those decisions occur outside the systems hospitals can monitor?

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In this AMDIS Roundtable, Gregg Malkary is joined by Dr. John Lee, Dr. Paul Sutton, and Dr. Stephon Proctor to examine the growing use of consumer AI tools like ChatGPT, Claude, and Gemini at the point of care. As physicians increasingly turn to these tools for clinical questions, documentation, differential diagnoses, and workflow support, health systems are facing a new challenge: understanding how AI is shaping care when those interactions never appear in the medical record.

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The discussion explores where clinicians find value in consumer AI, the risks of shadow AI, and why governance can't focus solely on restricting access. Instead, the panel examines how health systems can build trusted, enterprise-ready AI tools that fit naturally into clinical workflows while protecting patient privacy, preserving clinical judgment, and supporting better care.

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Whether you're a CMIO, informatics leader, physician executive, or healthcare technology strategist, this conversation offers practical insight into one of the most important—and least visible—AI challenges facing healthcare today.