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Episode #
5
The Transformative World of Centralized Surveillance and Virtual Care
Angus Douglas, Chief Solutions Architect at GE HealthCare, breaks down how centralized surveillance and virtual care platforms are reshaping patient monitoring and proactive clinical response. This episode explores the convergence of technology, clinical workflows, and real-time data to support more efficient, scalable care models. Angus discusses the design and deployment of centralized command centers, the challenges of alarm fatigue, and how health systems can integrate these platforms without overwhelming frontline staff. The conversation highlights the importance of interoperability, staff readiness, and clinician trust when implementing new models of care.
EPISODE GUESTS

Angus Douglas
GE Healthcare
Healthcare Technology Strategist/Commercial Leader
Angus Douglas is an established healthcare technology strategist and commercial leader who specializes in patient monitoring, clinical workflow design, and digital health innovation. He serves as the Chief Solutions Architect for GE HealthCare's Patient Monitoring Division, where he focuses on transforming patient care through centralized clinical surveillance and virtual care solutions. Throughout his career, Douglas has championed smart design principles to optimize data interoperability, blending medical device telemetry with Electronic Health Record (EHR) data to create advanced clinical decision support. His work heavily targets reducing nursing alarm fatigue, scaling digital Centralized Monitoring Units (CMUs), and developing technical ecosystems that pave the way for virtual nursing and hospital-at-home models to alleviate severe healthcare staffing shortages.
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