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Episode #

38

Why AI in Healthcare Fails Without Nurses at the Table

Hospitals are racing to integrate AI, but too often, nurses (the largest group of users)are left out of the conversation. In this episode, Dr. Jing Wang, Dean of Florida State University’s College of Nursing; Dr. Athena Fernandez, Senior Director of Clinical Informatics at Penn Medicine; and Troy Seagondollar, former Nursing Informatics Leader at Kaiser Permanente, share how putting nursing leadership at the center of AI design ensures smarter tools, safer workflows, and better patient outcomes. From trust and transparency to governance and training, this discussion reveals why healthcare’s AI future must start with nursing.

EPISODE GUESTS

Athena Fernandez

Penn Medicine Chester County Hospital

Executive Nurse Leader

Dr. Athena Fernandes, DNP, MSN, RN-BC, NI-BC, NEA-BC, FACHE, is a nurse leader and clinical informaticist at Penn Medicine Chester County Hospital. A specialist in nursing informatics and healthcare administration, her professional focus centers on optimizing electronic health record (EHR) workflows, improving clinician efficiency, and addressing the impact of technology on the therapeutic patient care experience. She has contributed extensively to the American Nursing Informatics Association (ANIA) as a speaker and subject matter expert, focusing on strategies for high-reliability rounding and uncovering barriers to EHR efficiency. Her leadership expertise also spans multidisciplinary clinical initiatives, project management, and serving as a provider advocate to bridge the gap between clinical practice and digital health systems.

Jing Wang

FSU Nursing

Dean

Dr. Jing Wang, PhD, MPH, RN, FAAN, is a national leader in nursing education, digital health, and healthcare artificial intelligence, currently serving as the Dean and Professor at the Florida State University (FSU) College of Nursing. Under her forward-thinking leadership, FSU launched the nation's first Master of Science in Nursing (MSN) program focused on AI in Healthcare Applications, and she serves as the co-director of the Nursing and AI Innovation Consortium. Dr. Wang's interdisciplinary research centers on utilizing mobile, connected health, and smart home technologies to improve patient-centered outcomes for aging and chronically ill individuals, particularly across underserved and rural populations. An elected Fellow of the American Academy of Nursing and a National Academy of Medicine Emerging Leader, she serves on the National Advisory Council for Nursing Research at the NIH, sits on the Board of Trustees for the Robert Wood Johnson Foundation, and has previously served as a senior scientific and policy advisor to federal agencies including the AHRQ, CMS, and ONC.

Troy Seagondollar

Kaiser Permanente

Certified Informatics Nurse Specialist

M. Troy Seagondollar, MSN, RN, NI-BC, is an accomplished nursing informatics leader, educator, and healthcare IT strategist who specializes in aligning electronic health record (EHR) workflows with the practical realities of bedside clinical practice. He serves as the Regional Nurse Technology Liaison and Nurse Educator at Arrowhead Regional Medical Center in Colton, California, and acts as an advisor for the Spyglass Consulting Group. Throughout his extensive clinical career—which includes serving as a registered nurse and emergency department subject matter expert at Kaiser Permanente Fontana Medical Center—Seagondollar has championed giving frontline clinicians a direct voice in technology design, notably optimizing Kaiser's KP HealthConnect system through unique labor-management partnership assignments. A prominent voice within the American Nursing Informatics Association (ANIA), he regularly presents on the national scope, standards, and core competencies of informatics nursing, and actively contributes to industry panels addressing modern challenges like the rollout of AI-driven clinical decision support tools and the mitigation of nurse alert fatigue.
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