Healthcare is becoming more connected—and more mobile. But the networks supporting clinicians, medical devices, and patient data weren't built for care that moves.

In this episode of Beyond the Blueprint, Gregg Malkary talks with Myron Wallace, President of ProMobix, and Dr. Allen Moore, Connected Healthcare Leader at T-Mobile, about where 5G fits into the healthcare technology stack. They dig into connectivity inside and beyond the hospital, clinical workflow, cybersecurity and resiliency, rural and critical-access infrastructure, and what health systems should consider as 5G adoption grows.

Ultimately, it's a conversation about more than bandwidth: How do health systems ensure new infrastructure reduces burden on clinicians, holds up under real-world demands, and actually delivers the outcomes they're paying for?

“There are a lot of folks out there who are comfortable pretending that just because someone’s butt is in a chair in a lecture hall, that person must be learning.”

As a cognitive psychologist and Senior Vice President of Research & Analytics at Amplifire eLearning, Matthew Hays, Ph.D., has spent much of his career exploring the gap between how people think they learn and how they actually learn.

In EP56 of Beyond the Blueprint, he joins Tim Jones and Kris Baird to talk about how people learn, what helps knowledge stick, and how healthcare organizations can get a better return from the billions of dollars invested in training each year.

Performance during training can be misleading. Matt uses a free-throw experiment to explain why. Practicing the same shot repeatedly produces better results during practice. Varying the distance forces the learner to make new adjustments with each shot. When tested later, the varied practice produces better performance, including from distances that weren’t practiced. Matt describes the difference as practicing the correction to the last mistake versus practicing the underlying skill.

Similar patterns show up in learning. Spacing material over time, retrieving information from memory, and delaying feedback can strengthen retention even when the experience feels harder. What feels productive during training doesn’t necessarily predict what will stick.

Clinicians also arrive at training with different specialties, levels of experience, and existing knowledge. Matt describes conventional instruction built for everyone at once as “one size fits none.” Some learners already know the material. Others are uncertain. Some may hold incorrect information with complete confidence.

Confidence becomes another piece of the learning process. Someone who knows they are uncertain can seek more information. Someone who is confidently wrong has little reason to question what they know. Matt discusses measuring confidence alongside knowledge to uncover misconceptions that might otherwise go undetected.

The conversation extends into how health systems measure the return on training. Course evaluations and post-training assessments capture what happens close to the learning experience. Matt connects the investment to what happens afterward in clinical practice. Training designed to reduce infections, falls, or other patient safety events can ultimately be evaluated against those outcomes.

AI introduces another set of questions. Matt’s research has explored how computers can help people learn faster, remember longer, and transfer knowledge more broadly. Generative AI can support more personalized learning, but it can also do cognitive work the learner might otherwise have to do. As Matt notes, “the way the brain learns hasn’t changed in the last five years or 50 years or 500 years.”

For healthcare leaders evaluating their own training programs, Matt brings the discussion back to the design of the learning itself:

“Anyone who’s willing to believe that this sort of one size fits none training is going to make a difference for learners with a wide variety of experiences and different areas of subspecialty, even within EHR training or within their clinical practices, on some level has to know that they’re doing a disservice to all of the learners in the room at the same time.”

“If you're a practicing clinician, you are inheriting the output from these AI tools.”

Dr. Minal Shah knows that patients are increasingly making healthcare decisions before they ever reach a health system’s website, portal, or app. They’re using ChatGPT, search, wearables, and home monitoring tools to interpret symptoms, decide where to seek care, and arrive at appointments with recommendations already in hand. For clinicians, the output of consumer AI is already becoming part of the clinical encounter.

In this AMDIS Roundtable, Gregg Malkary sits down with Dr. Minal Shah, Dr. Eve Cunningham, and Dr. Deepti Pandita to explore what happens when AI impacts if and how patients reach a health system's digital front door.

The results can cut both ways. Dr. Shah has seen patients arrive better informed and clearer about their priorities, allowing the visit to begin “from a point of better knowledge for both parties” and creating more room for shared decision-making. Dr. Cunningham has also seen patients convince themselves something is wrong, including one who visited three different urgent cares in 24 hours after repeatedly turning to a chatbot for guidance.

That creates a practical challenge for health systems: helping patients find useful guidance while protecting against unreliable recommendations, incomplete information, delayed care, and unnecessary utilization. Dr. Pandita sees an opportunity to build AI into tools patients already encounter, including pre-visit questionnaires, where it could add “depth and perception” while making information easier for patients to provide and clinicians to interpret. Dr. Shah describes a more structured handoff from these tools that could create value for both patient and provider.

From patient navigation and data governance to quality oversight, clinical workflow, and workforce capacity, these three informatics leaders examine where AI is already helping, where caution is warranted, and how health systems can create value for patients and staff as these tools become part of everyday care.

All roads leading to the digital front door are becoming more complex. Dr. Pandita sees the opportunity for AI to help patients navigate them: “Every step through the healthcare journey, it becomes your sort of partner in navigating the healthcare system.”

"Pilots lie." ​Chris Talbot isn't knocking proof-of-value projects. He still believes in them. But he's blunt about why they create a false sense of readiness. Pilot units represent the hospital at its best: engaged staff, freshly configured devices, vendor support, and extra IT attention. Strip that support away, put a float nurse on the floor at 3 a.m. with half the devices dead off the charging rack, and that's the real test. As Chris puts it, "What breaks first is almost never the software. It's that consistency underneath." ​When Gregg Malkary brought Chris Talbot (SMG3 Partners), Ron Remy (Mobile Heartbeat), and Angus Douglas (GE HealthCare) together to discuss what happens after AI identifies a problem in the hospital, the conversation quickly moved beyond the technology itself and into something harder: who owns the next step, how work gets coordinated across the enterprise, and what happens when no one acts in time. ​Ron Remy points out that even an urgent clinical message is still "one of a hundred signals that the recipient receives."Without context or prioritization, a stalled discharge competes for attention alongside every other notification arriving in the same inbox. More alerts and more data don't automatically produce better decisions. Sometimes they simply create more noise. ​Angus Douglas frames the stakes clearly. Sending a bad alert can be just as damaging as missing a good one, "because once you do that and staff stop trusting something, you really lose that adoption momentum." AI is already helping health systems stratify emergency department admissions and identify discharge opportunities, but, as Angus notes, "I don't think they're flipping a switch at all yet." Clinical judgment still matters, and trust remains difficult to earn back once it's lost. ​The conversation also explores the execution-layer realities that AI can't solve on its own: device fleets where 15 to 20% are dead, missing, or misconfigured on any given day; the difficulty of getting data out of enterprise clinical systems and into the workflows where action happens; and why, as Ron argues, no deployment succeeds without sustained investment in change management. ​This episode asks a practical question that extends well beyond AI: what does it take to move from a successful pilot to a capability an entire health system can depend on? Communication, workflow ownership, clinician trust, and organizational discipline all prove to be just as important as the intelligence of the technology itself.

Health Information professionals rarely interact directly with patients, yet their work influences nearly every patient encounter. From clinical documentation and coding to privacy, patient identity, and information governance, they help ensure that healthcare decisions are built on information that can be trusted. As Jennifer Mueller notes, the profession has traditionally worked "in the basement"—or, as she jokes, "the garden level"—even though trusted health information has always been foundational to quality healthcare. In this episode of Beyond the Blueprint, Jennifer Mueller, Senior Vice President of Health Information, Career Advancement, and Academic Affairs at AHIMA, joins co-hosts Keith Washington and Kristin Baird for a conversation about the evolving role of Health Information professionals and the workforce behind one of healthcare's most essential functions. Jennifer discusses why healthcare leaders should think beyond the traditional view of Health Information as "the department that manages records" and recognize its growing role in information governance, data quality, interoperability, and preparing organizations for an AI-enabled future. The conversation explores how AHIMA is helping prepare the next generation of Health Information professionals for a rapidly changing healthcare landscape while supporting today's workforce through education, credentials, and practical resources. Jennifer also shares why successful AI adoption begins with understanding the problem an organization is trying to solve, establishing thoughtful governance, and ensuring the quality and integrity of the information that powers every technology. As healthcare continues to evolve, trusted health information remains the foundation of quality healthcare.

Every monitor in a hospital is good at its job.

A bedside monitor understands physiologic signals. An infusion pump knows medication delivery. The EHR tracks documentation. Each system generates valuable data, but each sees only one part of the patient's story. As Matt Grubis observes, "maybe it's actually not information yet."

Meanwhile, nurses are doing what they've always done: connecting those pieces in their heads while moving from room to room, responding to alarms, administering medications, and constantly deciding who needs them first.

For the Chief Clinical Informatics Officer, success is measured after the alert fires. Did it reach the right clinician? Did it fit into their workflow? Was it trusted? Did someone take ownership, and did the right action follow? Those are the questions that separate technology that helps clinicians from technology that becomes one more interruption in an already demanding shift.

In this episode of Beyond the Blueprint, host Gregg Malkary is joined by:

• Jason Atkins, Vice President & Chief Clinical Informatics Officer, Emory Healthcare

• Matt Grubis, Chief Engineer, Monitoring Solutions, GE HealthCare

• Ryan Fox, Digital & IoMT Strategy Lead, GE HealthCare

Together, they explore how the Internet of Medical Things (IoMT) is helping health systems connect isolated streams of clinical data into a fuller picture of the patient. Matt illustrates the idea with a simple analogy: a thermostat that knows not just the room temperature, but also the position of the sun. The conversation covers enterprise clinical surveillance, where AI fits when it disagrees with a clinician's bedside judgment, and why "human in the loop" isn't going away anytime soon. It also explores what real vendor partnership looks like when there's actual skin in the game for clinical adoption instead of another tool handed off for the hospital to implement.

Because everyone shares the same goal: helping care teams recognize what matters, coordinate their response, and act before a patient's condition deteriorates.

AI is already influencing clinical decision-making, but what happens when those decisions occur outside the systems hospitals can monitor?

​

In this AMDIS Roundtable, Gregg Malkary is joined by Dr. John Lee, Dr. Paul Sutton, and Dr. Stephon Proctor to examine the growing use of consumer AI tools like ChatGPT, Claude, and Gemini at the point of care. As physicians increasingly turn to these tools for clinical questions, documentation, differential diagnoses, and workflow support, health systems are facing a new challenge: understanding how AI is shaping care when those interactions never appear in the medical record.

​

The discussion explores where clinicians find value in consumer AI, the risks of shadow AI, and why governance can't focus solely on restricting access. Instead, the panel examines how health systems can build trusted, enterprise-ready AI tools that fit naturally into clinical workflows while protecting patient privacy, preserving clinical judgment, and supporting better care.

​

Whether you're a CMIO, informatics leader, physician executive, or healthcare technology strategist, this conversation offers practical insight into one of the most important—and least visible—AI challenges facing healthcare today.

AI can identify a patient at risk. But what happens when the nurse receiving the alert is already caring for another patient?

​

As hospitals continue adopting AI-powered clinical decision support tools, nursing leaders face a practical challenge: identifying risk is only part of the equation. Acting on it requires people, workflows, communication, and clinical judgment.

​

In this episode of Beyond the Blueprint, Gregg Malkary is joined by Daniel Gracie, Carolyn S. Harmon, and Troy Seagondollar to explore how AI-driven alerts intersect with the realities of nursing practice. The conversation examines alert fatigue, cognitive overload, accountability, workflow design, and the limits of technology when resources and staffing remain constrained.

The discussion also explores why AI should support -- not replace -- clinical judgment, how poorly designed workflows can undermine even the most advanced tools, and what healthcare organizations should consider before introducing new AI-driven alerts into patient care environments.

​

Whether you're a nursing leader, informatics professional, healthcare executive, or technology innovator, this conversation offers a grounded look at what it takes to translate AI insights into meaningful action at the bedside.

Healthcare leaders often talk about culture, engagement, and retention. But what if many workforce challenges aren't simply staffing problems at all?

​

In this episode of Beyond the Blueprint, host Kris Baird and co-host Keith Washington welcome nurse leader and workforce strategist Elizabeth Jeanes for a conversation about the connection between leadership, culture, and workforce design.

​

Drawing on years of experience in nursing leadership and organizational development, Elizabeth explores why culture isn't built through mission statements or posters on a wall—it's built through consistent leadership behaviors, accountability, and the daily decisions leaders make about what they tolerate and what they reinforce.

​

Together, they discuss leadership burnout, generational differences in the workforce, the importance of purpose-driven leadership, and the difficult reality of managing toxic high performers. The conversation also examines how healthcare organizations can create environments where caregivers feel valued, connected, and supported—and why those efforts ultimately impact both retention and patient care.

Whether you're a nurse leader, executive, frontline manager, or healthcare innovator, this episode offers practical insights into building cultures where both caregivers and patients can thrive.

What if healthcare's staffing crisis isn't really about staffing at all?

In this episode, Elizabeth Jeanes, founder of Jeanes Strategic Consulting and a healthcare leader with more than 20 years of experience in nursing, leadership development, and organizational strategy, challenges one of healthcare's biggest assumptions: that workforce shortages are purely a numbers problem.

Instead, Elizabeth makes the case for rethinking workforce design from the ground up, starting with preceptors, frontline influencers, and the leadership systems that shape culture from day one. Her take? The people are already in your building. We're just not developing them.

Beyond the Blueprint Host Keith Washington and Elizabeth unpack generational intelligence, why quad pay won't fix a broken culture, how preceptor programs should be leadership development, not skills training, and what it actually takes to earn the loyalty of a workforce that's done handing it over for free.

​

Whether you're building teams, leading culture change, or rethinking workforce strategy, this episode offers a fresh blueprint for the future of healthcare leadership.

In this episode, we explore how AI is reshaping physician training — and what medical educators must do now to keep pace. Dr. May Lin (Touro University), Dr. Saroj Misra (A.T. Still University), Dr. Renu Agnihotri (A.T. Still University), and Dr. Shivam Vedak (Stanford University) share what's working and what isn't when it comes to preparing residents and medical students to use AI responsibly. From faculty development and inconsistent guidance across clinical sites, to automation bias and the pressure to see more patients faster, the panel examines the hard tradeoffs facing medical education today — and why building critical thinking alongside AI fluency is the only path forward.

In this AMDIS Roundtable, Dr. Eve Cunningham (Cadence), Dr. Howard Landa (Adventist Health), and Dr. Deepti Pandita (UCI Health) explore what it really means to build an AI-ready EHR. Moving beyond features and vendor roadmaps, they examine how data governance, workflow design, and clinical validation shape the physician's day — from inbox overload to exam-room disconnect. Together, they discuss shadow AI, cognitive burden, and the hard tradeoffs between optimizing legacy workflows and redesigning care. Their message is clear: the next generation EHR isn't about adding more technology — it's about restoring clinical cognition and rebuilding trust in how care gets delivered.

Data Governance and Patient Safety in the AI Era brings together three nationally recognized informatics leaders to explore why data governance has become foundational to safe, effective healthcare. Featuring Dr. John Lee, President of HIT Advisors and former CMO at Allegheny Health, Dr. Howard Landa, CMIO at Adventist Health, and Dr. Mark Pierce, former CMIO at Parkview Health System, this discussion looks at how unclear data definitions, siloed metrics, and poorly governed information directly affect clinical decisions, trust in AI tools, and patient outcomes. If you want a clear, practical view of how data design influences real care delivery, this episode delivers it.

In Ambient Listening at Scale, Dr. Veena Jones, Chief Medical Informatics Officer at Sutter Health, shares how Sutter deployed ambient listening across thousands of clinicians to reduce documentation burden, improve workflow integration, and deliver measurable impact. Joined by Stephanie Driscoll, VP of Clinical Applications, the conversation explores what it takes to move beyond pilot hype into enterprise-wide transformation, including governance, training, Epic integration, and the change management discipline required to make ambient AI truly work in day-to-day care.

Cybersecurity no longer sits in the background of healthcare operations. In Cybersecurity as Patient Safety, Dr. Sean Kelly, Chief Medical Officer at Imprivata; Dr. Christian Dameff, emergency physician and cybersecurity researcher at UC San Diego; and Steven Ramirez, Chief Technology & Security Officer at Renown Health examine how ransomware, outages, and identity threats now directly impact patient safety, clinical decision-making, and care continuity. The conversation moves past compliance checklists to explore evidence-based security, clinical downtime readiness, and how thoughtful design can protect patients without slowing care. If cybersecurity still feels like an IT issue, this episode reframes it as a clinical responsibility.

In this episode we're joined by Todd Frantz (AdventHealth), Ali Youssef (Henry Ford Health), and Paul Zieske (Why Where Matters) to explore how next-gen real-time location systems are reshaping care delivery.

Together, we dive into the evolution from dots-on-a-map asset tracking to intelligent platforms that drive staff safety, streamline workflows, and generate high-fidelity data for AI.

From ED duress alerts to ambient analytics and digital wayfinding, this conversation is a roadmap for health leaders rethinking how hospitals move, sense, and respond in real time.

Whether you're planning a new facility or optimizing frontline operations, this episode will change how you think about RTLS—and why it belongs at the center of your infrastructure strategy.

What if the future of nurse training didn't just include mannequins—but holograms, AI conversations, and full-on metaverse environments?

In this episode of Beyond the Blueprint, we're joined by Dr. William Scott Erdley, a retired simulation pioneer and former Director of Simulation & Clinical Skills Labs. With decades of experience in nursing education, Dr. Erdley unpacks the evolution of clinical simulation—from standardized patients and mannequin drills to immersive technologies like VR, AI, and even wetware.

Together, we explore how simulation builds confidence, strengthens care team collaboration, and prepares clinicians for rare, high-stakes scenarios. And we take a bold look at what's next: from smarter simulators to holographic mentors.

Whether you're leading a health system or reimagining nursing education, this episode is a front-row seat to the future of clinical readiness.

In this AMDIS Roundtable episode, Eve Cunningham of Cadence, Caitlin Torrence of WellSpan, and Camille Bradley of Baylor Scott & White share what it takes to turn digital experiments into scalable, durable clinical programs. They outline the patterns behind failed pilots, the design principles that drive adoption, and the operational discipline required to move from promising ideas to enterprise-wide change. Their lessons span virtual care, AI tools, workflow redesign, and clinician engagement, giving listeners a clear view of what separates stalled initiatives from sustained transformation.

Families now expect digital tools that work seamlessly, speak their language, and reduce the burden of care. In this episode, Dr. Yaa Kumah-Crystal of Vanderbilt, Dr. Natalie Pageler of Stanford Children’s, and Dr. Sarah Rush of Akron Children’s explore what it takes to build a pediatric digital front door that meets those expectations. They discuss real stories from the bedside, the complexity of teen confidentiality, the promise of telehealth, and how emerging tools such as ambient documentation and wearable data reshape family engagement. Their insights show how thoughtful design can make pediatric digital care more intuitive, humane, and accessible.

Hospitals are racing to integrate AI, but too often, nurses (the largest group of users)are left out of the conversation. In this episode, Dr. Jing Wang, Dean of Florida State University’s College of Nursing; Dr. Athena Fernandez, Senior Director of Clinical Informatics at Penn Medicine; and Troy Seagondollar, former Nursing Informatics Leader at Kaiser Permanente, share how putting nursing leadership at the center of AI design ensures smarter tools, safer workflows, and better patient outcomes. From trust and transparency to governance and training, this discussion reveals why healthcare’s AI future must start with nursing.

In this episode, healthcare communications expert John Elms, CEO of JH Elms & Company, shares how design thinking can transform the way hospitals connect technology and care. He explores how user-centered design drives adoption, how governance and measurement ensure success, and why aligning communication tools with real clinical workflows improves both staff experience and patient outcomes. From interoperability to cultural change, Elms makes a clear case for designing systems around people—not platforms.

In this episode, Michelle Lingner, Nurse Practitioner at ECU Health, joins Kris Baird and Keith Washington to explore what it means to lead without a title. Drawing from her experience in orthopedic trauma at a thousand-bed Level I trauma center, Michelle shares how mindset, communication, and consistency turn everyday interactions into acts of leadership. Her story shows how small, intentional actions—like choosing positivity, closing communication gaps, and leading by example—can change culture from the inside out. Watch to learn how influence starts with how you show up.

Join us for "Revolutionizing Patient Safety: A Deep Dive into Wearable Technology," featuring Patrick Baker, CEO of Pallarum. As a former Chief Nursing Officer, Patrick shares his insights on preventing patient falls and discusses Pallarum's innovative wearable technology solutions. Discover how these advancements are transforming patient safety and operational efficiency in healthcare. Real-life examples illustrate the powerful impact of wearable technology on enhancing care delivery.

Smarter Emergency Room Strategy features John Lee, MD—Emergency Physician, Epic Whisperer, and Founder of HIT Peak Advisors. Dr. Lee brings a front-line perspective on how smarter design and thoughtful integration of health IT can transform the emergency room. From EHR usability to workflow redesign, he shares how better systems not only ease clinician burden but also improve patient outcomes. Don’t miss this candid conversation on making the ER smarter, faster, and more human-centered.

This episode, "Leading with Excellence. Empowering Physicians through Executive Coaching", features insights from Dr. Michael Brown, a seasoned physician and CMIO at Acesis, Inc. This session delves into the crucial role of leadership development in enhancing healthcare outcomes and organizational efficiency. Michael shares his expertise on overcoming common leadership challenges faced by physicians and discuss effective strategies for executive coaching in healthcare settings.

Unvendor: Building Smarter, Modular IT in Healthcare features Dr. Harm Scherpbier, MD—a physician, author, educator, and informatics strategist who teaches health informatics at Jefferson College of Population Health, Thomas Jefferson University. Drawing on decades across provider and vendor roles, Harm explains why the single-vendor IT model no longer serves clinicians or patients. He shares practical steps for leaders to build modular, platform-based systems that accelerate innovation, reduce costs, and improve user experience.

This webinar, “Revolutionizing Healthcare Communications” features John Elms, a serial entrepreneur and thought leader within the Telecommunications industry. He will delve into how healthcare communications are being transformed by integrating next generation unified communications solutions, addressing the challenges of fragmented tools and workflows, and exploring future opportunities for enhancing care team efficiency and patient care.

Epic Deployment Revisited brings together three seasoned HIT leaders — John Lee, MD (Founder, HIT Peak Advisors), Yaa Kumah-Crystal, MD (Associate Professor of Biomedical Informatics, Vanderbilt University Medical Center), and Roy Esaki, MD (Chief Health Information Officer, The Queen’s Health System) — for a candid discussion about what it really takes to implement Epic well. From governance pitfalls and technical debt to cloud migration, third-party integrations, and patient experience, this roundtable sheds light on the biggest mistakes health systems make and how to avoid them. Watch to hear how leaders are reimagining EHR deployments to better serve clinicians and patients alike.

Join us for an insightful episode featuring Kevon Kothari, nationally renowned digital health expert and innovator. Kevon discusses the evolving role and challenges of digital patient engagement in healthcare. He explores operational challenges in deploying technologies like telehealth and wearables, strategies for encouraging adoption among clinical staff and patients, and the financial implications of investing in digital health tools. The webinar also delves into the outlook for healthcare delivery with the integration of emerging technologies. Don't miss this engaging discussion with a leading expert in the field.

What does it really take to roll out virtual care across massive health systems—and make it work for both patients and providers? In this second of three AMDIS-focused roundtables, Eve Cunningham, MD - CMO - Cadence, Mark Pierce, MD - fmr. CMIO - Parkview Health System, and David Wong, MD - Director of Virtual Health - Memorial Hermann Health System get real about the lessons learned from telehealth’s rapid rise.

The panel discusses vendor noise, smart decision support, and the kind of tech design clinicians actually want to use. It’s unfiltered, insider perspective from leaders who’ve been in the trenches and are shaping the future of care.

Join us for a thought-provoking conversation with Tim Jones, Emmy award-winning content creator and CEO of Health Nuts Media, as we explore the transformative role of storytelling in patient engagement. Drawing on decades of experience in healthcare and media, Tim unpacks how stories shape patient memory, drive emotional connection, and impact outcomes. From narrative theory to real-world examples—like how a cartoon wolf helped kids understand asthma—this episode offers practical insights for health system leaders, content creators, and clinicians seeking to design communication strategies that resonate long after the visit ends.

In Being an Effective Influencer When You're Not the Boss, Kris Baird returns to discuss how real leadership in healthcare often comes from those without a formal title. As President of Baird Group, she unpacks how influencers inside health systems—like nurse coaches and early adopters—can shape culture, shift resistance, and drive results through trust, empathy, and resilience. Joined by Chris Lingner, the conversation moves beyond hierarchy and dives into smart design strategies for change, purpose, and progress.

Ali Youssef breaks down what real digital transformation looks like inside one of the country’s largest health systems. From rebuilding workflows to earning clinical trust, this episode unpacks how Trinity Health is modernizing care delivery—without getting lost in tech jargon. If you’re tired of buzzwords and want to hear how change actually happens, this one’s for you.

Jane Sarasohn-Kahn brings decades of insight as a globally recognized health economist, advisor, and author. In this episode, she unpacks the evolution of the healthcare consumer, the impact of wearables and digital tools, the breakdown of institutional trust, and how thoughtful design and partnerships—with retailers, nutritionists, and tech—can rebuild confidence and connection. A must-watch for anyone rethinking the future of healthcare delivery.

How do we prepare the next generation of nurse leaders to thrive in complex systems? Dr. Brenda Hage shares her approach to nurse training, emphasizing policy fluency, ethics, and clinical integrity. As a nurse, professor, and gerontologist, she advocates for leadership development that starts in the classroom and shows how nursing education can respond to today’s real healthcare challenges.

Rick Evans knows that patient experience isn’t just bedside manners—it’s a leadership mandate. In this episode, he shares the systems, culture, and accountability needed to truly elevate experience across an enterprise. From reducing complaints to aligning operational KPIs with human-centered care, Rick offers a masterclass in how to lead experience strategy at scale.

In this candid roundtable, three of the nation’s top CMIOs unpack what AI governance really means in clinical environments. Dr. Amy Sitapati, Dr. Jessica Schlicher, and Dr. John Lee share real stories of promise and pitfalls—from platform evaluation to data overload to the risks of jumping in too fast. This session reveals the leadership decisions, frameworks, and cultural realities shaping how health systems adapt AI responsibly.

AI can’t succeed in healthcare without human values at the core. Eric Thorsen shares what human-centered AI looks like in practice—balancing automation with trust, equity, and real-world usability. From cloud platforms to digital assistants, learn how his team is helping hospitals adopt AI responsibly by enabling—not replacing—the workforce.

What if a simple blood test could flag early risk like a check engine light for your body? Dr. Ali Tinazli shares how lifespin is transforming preventive medicine through metabolomics and AI. Learn how they're making dynamic health insights accessible and affordable—using digital fingerprints from NMR tech to enable earlier intervention, better diagnostics, and smarter care decisions for all.

What if the best alarm is no alarm at all? Kathleen Snyder breaks down how her system is reimagining alarm management with "silent ICU" design, smart integrations, and an intentional shift in nurse decision support. As CNIO, she brings together tech, workflow, and clinical practice to reduce noise, empower staff, and support safer care at scale. This episode is a must-watch for anyone working in acute care IT, nursing leadership, or biomedical integration.

Kevon explores the shift from CRM to PRM and how healthcare organizations can scale engagement and care delivery through design-forward systems that automate, personalize, and improve patient relationships.

This episode features Grant Geiger, Founder & CEO of EIR Healthcare. Geiger explores how modular construction and smart technologies are transforming healthcare facilities. Drawing from his extensive experience in healthcare innovation, he discusses integrating these technologies into healthcare infrastructure, enhancing operational efficiency, and improving patient experiences. Don't miss this insightful discussion on the future of healthcare design.

Dr. Harm Scherpbier, Adjunct Professor for Population Health at Thomas Jefferson University, explores the shift toward home-centered healthcare and its implications for care design, patient engagement, and technology deployment. With firsthand insight from the Population Health Colloquium, Dr. Scherpbier shares actionable strategies for improving health outcomes through coordinated care, digital engagement, and the integration of social determinants. He breaks down how effective design – from workflows to mobile care environments – can support population health management and accelerate the transition to value-based care. Dive in to learn how thoughtful design can transform care delivery at home.

Join us for an enlightening episode featuring John Lee, MD, Emergency Medicine Physician and Founder of HIT Peak Advisors. In "Data Governance as a Strategy," Dr. Lee discusses the critical role of data governance in healthcare, exploring how strategic approaches can drive innovation and foster transformative change. Don't miss this opportunity to gain valuable insights from a leading expert.

In this episode, we speak with Dr. Michael Rice, Professor Emeritus at the University of Colorado’s College of Nursing. A pioneer in psychiatric education and telehealth, Dr. Rice shares how integrating design into digital education and care systems can bridge the mental healthcare gap in rural and underserved communities. He explores scalable solutions like microlearning, community-embedded training, and culturally competent care models. Drawing on decades of innovation, Dr. Rice outlines a clear path to reshape mental health delivery through intentional, systems-based design.

In this episode, Tim explores how storytelling can transform patient engagement and education, particularly for children and their families. He shares strategies that simplify complex health concepts through digital tools and explains how these initiatives improve patient outcomes and experiences. Tim also discusses overcoming challenges in adopting storytelling in healthcare, and how it can drive both change management and organizational transformation.

Effective communication is critical in healthcare, where delays or failures can have life-and-death consequences. Join us this week with Myron Wallace, a healthcare telecommunications expert, as we discuss the role of Communication Platforms as a Service (CPaaS) in improving care delivery. Myron shares insights on how CPaaS is streamlining clinical communication, reducing technology fatigue, and enabling the rise of virtual nursing to combat staffing shortages. Learn how infrastructure, 5G networks, and next-gen solutions are shaping the future of healthcare connectivity.

Join us for an insightful episode featuring Harm Scherpbier, MD, Associate Professor of Population Health at Jefferson Health. Dr. Scherpbier delves into the critical role of digital patient engagement in enhancing population health. He explores the integration of digital tools in healthcare strategies, discusses the impact of patient engagement on health outcomes, and addresses the challenges and innovations in implementing these technologies. Don't miss this engaging discussion with a leading expert in the field.

In Rethinking ROI in Clinical Communications, Ron Remy, CEO of Mobile Heartbeat, discusses new strategies for evaluating the ROI of clinical communication platforms. He shares how a top-down approach, inspired by Metcalfe’s Law, helps healthcare organizations understand the full value of unified communications, leading to better workflows, enhanced patient safety, and improved HCAHPS scores. Ron also explores how AI and dynamic care teams are shaping the future of clinical communications.

In this episode, Dr. Siddiqi from LiveMED will explore the future of virtual healthcare with, as we explore innovative strategies for integrating virtual care solutions into traditional healthcare settings. This session will address the challenges and successes of digital patient engagement, drawing from Dr. Siddiqi's extensive experience to offer valuable insights for healthcare organizations navigating the digital transformation.

AI in healthcare, clinical decision support, MedPearl AI, Providence Health virtual care, AI-powered clinical decision-making, healthcare innovation, physician burnout solutions, healthcare workflow automation, real-time medical insights, AI in telemedicine, knowledge-sharing in medicine, clinical efficiency tools, digital transformation in healthcare, AI-driven medical support, physician support technology, telehealth advancements, improving patient outcomes, AI knowledge curation, hospital system innovation, physician workflow tools, AI-powered EHR integration, clinical informatics, healthcare leadership.

The future of healthcare delivery is evolving beyond hospital walls. In this episode, Evan Pankey and Jessica Yang explore the innovative "Hospital at Home" model that's transforming patient care. Learn how this approach delivers hospital-grade care in patients' homes, reducing facility overcrowding while improving outcomes and satisfaction. Our guests discuss real-world implementation success stories, technology integration challenges, and the critical role of sustainable reimbursement models. Discover why healthcare leaders are embracing this patient-centered care revolution and what it means for the future of healthcare delivery.

Angus Douglas, Chief Solutions Architect at GE HealthCare, breaks down how centralized surveillance and virtual care platforms are reshaping patient monitoring and proactive clinical response. This episode explores the convergence of technology, clinical workflows, and real-time data to support more efficient, scalable care models. Angus discusses the design and deployment of centralized command centers, the challenges of alarm fatigue, and how health systems can integrate these platforms without overwhelming frontline staff. The conversation highlights the importance of interoperability, staff readiness, and clinician trust when implementing new models of care.

In this episode of Beyond the Blueprint, Kris Baird, RN, President & CEO of the Baird Group, shares her expertise on leveraging stakeholder engagement to improve healthcare design and technology integration.

With a focus on fostering collaboration, addressing consumer-driven expectations, and aligning organizational goals, Kris discusses practical strategies to drive innovation and enhance patient and employee experiences. She also highlights the importance of integrating culture into co-creation and ensuring meaningful outcomes in healthcare projects.

In this episode, Chris Talbot, National Sales Director at Spectralink, dives into the transformative role of enterprise mobility in healthcare. He discusses how integrating mobile technologies streamlines communication, enhances clinician efficiency, and improves patient outcomes. Chris also highlights challenges such as consolidating fragmented systems, reducing application redundancies, and implementing AI-driven workflows. Don't miss this insightful dialogue about driving innovation and efficacy in healthcare communication.

What does the future of patient care look like in a digital world? Join us as Howard Landa, MD, CMIO at Adventist Health and President of AMDIS, dives into the game-changing impact of digital tools on healthcare.

In this episode, Dr. Landa unpacks the rapid evolution of digital patient engagement post-pandemic, reveals how leading health systems overcome operational challenges in scaling digital programs, and highlights emerging technologies shaping the industry's future. Discover how digital solutions are breaking down barriers, improving patient-clinician connections, and driving better health outcomes for all. Don't miss this insightful conversation with a true pioneer in healthcare innovation!

Discover how Dr. Saroj Misra, Chief of Family Medicine at Ascension Health, integrates digital tools to revolutionize patient engagement and drive measurable outcomes. In this in-depth discussion, Dr. Misra outlines practical frameworks that blend human interaction with innovative tech, offering actionable insights into design, operational challenges, and change management. Hear real-world case studies on building a culture of innovation, measuring the impact of digital initiatives, and preparing the next generation of healthcare professionals for the digital age. Jump in to learn how digital innovation can transform care delivery and enhance patient experiences.